Your technicians already close the job on a phone before they leave. The problem is that a month later you are back at the same address for nothing, and nobody can say whose work it was. Describe how your company runs and you get the tables, the forms, a phone app for the vans and the reports, already filled with sites and technicians like yours.
Somebody had to retype every name and certificate before it did anything at all, and that job never got finished. The big suite was too rigid, the build-it-yourself tools were too empty, and you went back to the spreadsheet that at least already had everything in it.
Gobuso starts from the other end. Your files first. Then a plan in plain English you can change. Then working software, the same day.
No sign-up and no data of yours. It designs the tables, builds the app and fills it with a company that looks like yours.
Five moments, in order. Nothing here is a mock-up of a different product: it is the same builder the button above opens.
We run 9 vans with 22 people, commercial and residential. A technician closes the job on his phone and a month later we are back at the same address for free. I cannot tell which technician keeps generating callbacks.
| Site | Date | Technician | Callback |
|---|---|---|---|
| Verdant Offices | 18 Sep | D. Mensah | No |
| Larkin Dental | 17 Sep | P. Byrne | No |
| Harbour Cold Store | 16 Sep | T. Salawu | Yes |
| Harbour Cold Store | 04 Sep | T. Salawu | No |
of jobs turned into a second visit.
Before this, the honest answer was “everyone gets a few”.
Six of Salawu’s seven are refrigeration packs, not air conditioning. That is a training gap, not a bad technician, and he would have paired him with Mensah for a month.
Four questions, a plan you can read and change, then working software.